Well, it’s been over three weeks since I was banned from Gowalla. If you need to catch up on what’s been going on, check out post 1 and post 2.

Here’s the latest. Since last week I have not heard back from CEO Josh Williams or Gowalla support on the matter. Josh said my account would be unbanned “soon” with a bunch of other accounts that were to be unbanned also. Well, “soon” to me means a few days. It’s been a week. Josh could have just had someone unban me right then, but it’s obvious that Gowalla doesn’t want me as a user.

Well, all I have to say to that is…

Fuck You Gowalla

I don’t care if Gowalla unbans me or not any more. It’s been over 3 weeks and it took them only 3 hours to unban the person that was cheating. They consistently ignored my emails on different instances. And it appears they really don’t care about their once dedicated users.

Normally I can be a patient person. Shit, I waited 7 months to hear back about becoming part of your Street Team Elite so I could help other Gowalla users. Never heard back from them. They had set up other, less dedicated, less knowledge NEW users as STEs the very next day they sent you an email (go look on GetSatisfaction.com). FUCK YOU! Their support email never responded to my emails when I got banned, but the person I know that cheated they had unbanned in 3 hours. I didn’t cheat. Let me repeat that… I DID NOT CHEAT! FUCK YOU!

Josh Williams, you lied to me. That just makes it worse. You should not ignore your users. You really need to fix your communication skills and you need to learn some customer service skills too.

So now I’ll be using their main competition, Foursquare.

Goodbye Gowalla. Maybe you’ll learn from this.

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